Privacy Policy

  • In providing products and services, Shippoubukuro LLC (hereinafter referred to as "the Company") recognizes that customers' personal information is an important asset for the Company, and the Company is committed to protecting personal information in accordance with the Company's privacy policy as set forth below, and to earning the trust of its customers.
  • (Definition of Personal Information)
  • In this policy, "personal information" means information necessary for transactions and communications, such as your name, date of birth, address, personally identifiable identification code, telephone number, and e-mail address.
  • (Purpose of use of personal information)
  • We will collect and use personal information appropriately to the extent necessary for shipping products, billing, service improvement, inquiries, and other business activities.
  • (Management of personal information)
  • In order to prevent leakage, falsification, loss, or use of personal information for other than its intended purpose, we strictly manage personal information in an appropriately secured environment in accordance with relevant laws, regulations, guidelines, and our internal rules.
  • In addition, we will provide our employees with the necessary education and training to ensure the proper handling of personal information.
  • (Disclosure of Personal Information)
  • 1) We will not disclose your personal information to third parties without your consent. However, this does not apply to the following cases
    • When requested by a court of law, the police, or other public agency in accordance with laws and regulations.
    • When there are special provisions in laws and regulations
    • When there is a risk of damage to the life, body, or property of the customer or a third party and the consent of the person cannot be obtained
    • When it is necessary to protect or defend our rights, property, or services from actions that violate laws, regulations, or our Terms of Use and Precautions, and we are unable to obtain your consent.
  • 2) When a customer requests disclosure of his/her personal information, we will disclose it only when we can confirm the identity of the customer.
  • *Identification Method
  • Please send a copy of proof of identity (driver's license, insurance card, etc.) to the Company.
  • We will confirm the content of the information and disclose it as soon as it is clear that the person is who he/she says he/she is.
  • Shippoubukuro LLC
  • 3-7-10 Iwamotocho,
  • Chiyoda-ku, Tokyo-to 101-0032
  • Japan